Do I need to cancel the trial period?
SupportNo, you don't have to. The trial version will automatically end when the specified period expires. There are no obligations or fees involved, so you don't need to do anything.
How long is the contract term?
SupportAll of our kameon products can be canceled on a monthly or annual basis, depending on the type of contract.
Do I need to install Kameon?
SupportNo, kameon is completely cloud-based and therefore runs entirely in your browser. All you need to get started with kameon is an internet connection. Its use is also independent of the underlying hardware and the operating system you’re using.
Will I receive assistance in creating new content?
SupportOf course! If you need any help, our experts will be happy to assist you. We look forward to hearing from you.
Which browser should I use to access Kameon?
SupportYou'll get the best performance on Chromium-based browsers, such as Google Chrome, Microsoft Edge, Vivaldi, Brave, etc.
Will I receive assistance with the implementation of Kameon?
SupportOur Customer Excellence team will help you implement kameon in your organization and customize it for your specific needs. This service is not free of charge, but we will proactively inform you of any applicable costs before we begin our work. Of course, our ongoing email support and online support center are available to you at any time, free of charge.
How does the trial period work?
SupportChoose a version of kameon and you’ll get your own environment to try out. Only you have access to it, so you can enter your real data, familiarize yourself with the system—and we guarantee that your data is constantly backed up.
Can I access my data from anywhere?
SupportNo matter where you are or what device you use to access kameon, users can log in to the system via a secure HTTPS-encrypted connection—the same type commonly used for online banking—and work conveniently on the go.
What happens to my data after the trial period ends?
SupportIf we’ve convinced you to use kameon, your data will be transferred to your system after the trial period. Of course, you are also free to go live with an empty version of kameon. If you have not decided to use kameon by the end of the trial period, the data will be automatically and permanently deleted upon its expiration. In this case, however, we will not be able to restore your data should you change your mind later.